Refund Policy

Effective Date: 12/10/2024

DigitalOneCore (“we”, “our”, “us”) strives to provide the best services to our customers. This Refund Policy outlines the conditions under which refunds are available for our services.

1. Eligibility for Refunds

We offer refunds only under specific circumstances:

• Service Cancellation: You may cancel your subscription at any time. However, refunds are only provided for the unused portion of the month, calculated based on the days remaining from the date of cancellation.
• Technical Issues: If there are issues with our services (e.g., website performance problems) that cannot be resolved in a reasonable timeframe, a full refund will be considered.
• Billing Errors: In cases of unauthorized billing errors, you may request a refund within 30 days of the transaction date. We will promptly refund the full amount if the error is our fault.
• No Refunds: No refunds are provided for subscription fees that have been paid for the month or for one-time fees associated with services such as website setup or design.

2. Requesting a Refund

To request a refund, please contact us at:

• Email: info@digitalonecore.live

Provide details of the purchase, reason for the refund request, and any relevant documentation (e.g., screenshots of technical issues).

3. Processing Refunds

Refunds are processed within 7-10 business days of approval. The method of refund will be the same as the original payment unless otherwise agreed.

4. Refund Discretion

All refund decisions are at the sole discretion of DigitalOneCore. We may refuse a refund request if we believe that the request is abusive or fraudulent.

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. Please review this policy periodically for updates.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at:

• Email: Info@digitalonecore.live

Cancellation Policy

Effective Date: 12/10/2024

DigitalOneCore (“we”, “our”, “us”) provides flexibility to our customers. This Cancellation Policy explains how customers can cancel their subscriptions and the implications of such cancellations.

1. Cancellation Requests

• Monthly Subscriptions: Customers may cancel their subscription at any time. Cancellations will take effect at the end of the current billing cycle.
• Annual Subscriptions: Cancellation requests for annual plans must be made within 30 days of the renewal date for a full refund of the unused portion of the subscription.
• Cancellation Process: To cancel, please contact us via [Insert Contact Details]. Refunds for cancellations will be processed as per our Refund Policy.

2. Automatic Renewal

All subscriptions renew automatically at the end of their term unless cancelled by the customer. Customers will be notified prior to any automatic renewal and will have the opportunity to opt-out.

3. Refunds on Cancellation

No refunds are provided for subscription fees that have been paid for the month, except where technical issues are acknowledged by DigitalOneCore.

Payment Policy

Effective Date: [Insert Date]

DigitalOneCore (“we”, “our”, “us”) outlines the payment terms for all services offered.

1. Accepted Payment Methods

We accept payments through the following methods:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Bank Transfer

2. Payment Terms

• Monthly Billing: Payments are due monthly in advance. Payment for the first month is charged upon registration. Subsequent payments are billed automatically on the same date each month.
• Annual Billing: Payment is due upon registration and renews automatically at the end of the annual term.
• Late Payments: A late fee of [Insert Late Fee Amount] may be applied to overdue accounts.

3. Non-Payment Consequences

Failure to pay within 30 days may result in the suspension of services until the payment is settled. Continued non-payment could lead to account termination.

Warranty Disclaimer

Effective Date: [Insert Date]

DigitalOneCore (“we”, “our”, “us”) provides services on an “as is” and “as available” basis. This Warranty Disclaimer outlines the limitations of our liability.

1. No Warranty

• Services: DigitalOneCore makes no warranties of any kind, express or implied, regarding the operation of our services, the accuracy, completeness, or reliability of the information provided through our services.
• Availability: We do not warrant that our services will be uninterrupted or error-free. DigitalOneCore does not guarantee that the website will be free from harmful components.
• Limitation of Liability: To the extent permitted by law, DigitalOneCore will not be liable for any damages arising from the use or inability to use our services, including but not limited to loss of data, revenue, or profits.

Modification Policy

Effective Date: 12/10/2024

DigitalOneCore (“we”, “our”, “us”) reserves the right to modify our policies, services, and pricing. This Modification Policy explains how changes will be communicated to customers.

1. Changes to Policies

• Policy Modifications: DigitalOneCore.live reserves the right to update or modify any part of these policies at any time. Customers will be notified via email of any changes to the terms.
• Effective Date of Changes: Modifications are effective immediately upon posting. Continued use of the service after changes constitutes acceptance of such modifications.
• Customer Notification: We will provide reasonable notice of any significant changes. It is the responsibility of the customer to review our policies periodically for updates.

Content Policy

• Title: “Content Policy”
• Description: This policy outlines the guidelines for the types of content permitted on our website, including user-generated content, reviews, and comments. It ensures that all content is appropriate, respectful, and compliant with legal standards. We reserve the right to remove, edit, or refuse any content that violates these guidelines.

2. Support and Maintenance Policy

• Title: “Support and Maintenance Policy”
• Description: Our support and maintenance policy ensures that your website remains in optimal condition. We provide regular updates, security checks, and maintenance to ensure your site runs smoothly. This includes troubleshooting, technical support, and the application of new features or improvements. Any requests for additional support outside of our defined maintenance terms may incur additional charges.

3. Accessibility Policy

• Title: “Accessibility Policy”
• Description: We are committed to making our services accessible to everyone, including those with disabilities. This policy outlines our efforts to comply with relevant accessibility standards and guidelines, ensuring that all users can navigate and use our services easily. We continuously assess and update our platform to improve accessibility and make it inclusive for all users.

4. Cancellation Policy

• Title: “Cancellation Policy”
• Description: This policy explains the process and conditions under which you can cancel your services with us. Cancellations must be submitted in writing, and any applicable refunds will be processed according to the terms outlined in our Refund Policy. We strive to accommodate reasonable cancellation requests but reserve the right to deny requests based on specific criteria.

5. Payment Policy

• Title: “Payment Policy”
• Description: Our payment policy details the accepted methods of payment, due dates, and any applicable late fees. Payments must be made in advance unless other arrangements are agreed upon in writing. Non-payment or late payment may result in the suspension or termination of services until the outstanding balance is resolved.

6. Warranty Disclaimer

• Title: “Warranty Disclaimer”
• Description: This policy outlines that our services are provided on an “as is” basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted or error-free, nor do we guarantee any specific results from the use of our services. Any reliance on our services is done at the user’s own risk.

7. Modification Policy

• Title: “Modification Policy”
• Description: This policy explains how we may update, modify, or discontinue our services and policies at any time. Users will be notified of significant changes through appropriate channels, such as email, and will have the opportunity to review and accept any updates to our terms before they become effective.